Front Line Workers, The Best Problem-Solvers
سه شنبه, ۲۷ فروردين ۱۳۹۸، ۰۲:۵۶ ب.ظ
Top managers have the most of authority. Labors and front line workers have the most of information. Problem-solving is not about pushing the information upwards. It is about pushing the authority downward. Leadership means to empower employees at all levels to identify and solve the problems. employee_engagement