Employee engagement = satisfaction + motivation

American psychologist Frederick Herzberg’s Motivation-Hygiene Theory proposes that people are influenced by two factors: those that impact motivation and basic factors that influence job satisfaction.

Hygiene factors determine a person’s level of satisfaction with their job and strongly influence employee retention.  If they are not met, they lead to job dissatisfaction and cause employees to look for better opportunities elsewhere.

Motivation factors influence how a person performs on the job. When an employee is motivated, they invest more of themselves in their work and strive to do better.

To have engaged employees, organizations should invest on both employees’ satisfaction and motivation. High engagement should be organization’s top priority. Organizations with genuinely engaged employees have higher retention, productivity, customer satisfaction, innovation, and quality. They also require less training time, experience less illness, and have fewer accidents.

#employee_engagement

 #job_satisfaction

 #motivation

 #Herzberg_theory

 #productivity

How to Predict Candidates' Behaviors Accurately

"The best predictor of your employee's future behaviors is his/her relevant past behaviors." Stephen Robbins

Managers mostly pay attention to people characteristics for recruitment, but actually what matters for them is their behaviors. Characteristics are not good predictors of behaviors. Because:

1) People's behaviors are heavily influenced by environment, specially new and abnormal ones. They may show different behaviors than their characteristics in workplace due to organizational culture and environment.

2) People can adapt their behavior based on the new conditions.

So how can recruiters predict candidates' behaviors as accurate as possible?

As Stephen Robbins said, recruiters should explore candidates' relevant past behaviors and performance. This could be done by using STAR model. Spend most of the interview period asking about situations relevant to the job offer and your organization culture and find out how the candidate reacted to that situation and what the result was.

This kind of structured interview is the best predictor and help you improve your prediction by 63%. To become 100% sure, you need a proper and mature onboarding process.

 

#MicroHR

#recruitment

#STAR_model

#competency_based_interview

#مصاحبه_شایستگی_محور

#مدل_استار

#استخدام

How to Make a Great Team

Recently I had a presentation about successful team work. During last 4 months, I have been working on how to make a great & successful team. I studied several team building, development and appraisal methods, case studies and Patrick Lencioni’s books. I found that a team needs the four following traits basically to become successful:

1)     Culture: by culture I mean mission, vision and values. A team (mostly team leaders) should define its mission (why this team exist and is made?), vision (what do we want to achieve in future? How is the world going to be under the influence of our actions?) and values (what are our performance and behavioral standards and principles?)

2)     Diversity: there should be diversity in terms of gender, race, age, education, skills, talents, thinking style and so on. All these diversities help increase team achievements and must be aligned with team culture.

3)     Synergy: a successful team displays synergy. The whole is greater than sum of its parts. Team members amplify their strengths and skills and develop each other continuously.

4)     Collaboration: all the energy, time, focus and other resources of team members are align1ed in the direction of team’s goals and vision. Every team member is aware of his roles and responsibilities and cooperate with team members to bring success to whole team not indivuduals.

My presentation file is accessible for download from my SlideShare account.

https://www.slideshare.net/HamidrezaLachin/how-to-make-a-great-team

#MicroHR

#teamwork

#team_traits

#great_team

Motivating Employees Through a Deeper Sense of Purpose

What is the most important employees’ driver for higher productivity, better performance and more satisfaction? Better payment? Promotion? As KPMG has found, meaning and a sense of purpose is the most important one.

 

KPMG, the audit, tax, and advisory firm, has enjoyed high employee morale for the last several years— about 80% of its 29,000 professionals say it is a great place to work. But the firm wanted to understand what was driving this sentiment. Analysis of its annual employee survey revealed one item as a particularly strong driver of employee engagement, retention, and pride: “I feel like my job has special meaning and is not just a job.”

 

According to the internal survey at KPMG, having leaders talk about purposeful work had a significant impact on their employees’ sense of company pride and work satisfaction.

 

Read Bruce N. Pfau’ article on HBR for more information.

#MicroHR 

#meaningul_work 

#purposeful_work 

#employee_satisfaction

Hire For Cultural Fit Not Just Skills

“You don’t hire for skills; you hire for attitude. You can always teach skills.” (Herb Kelleher, Co-Founder of Southwest Airlines)

The days of merely hiring for skills are gone. Nowadays, great organizations have structured cultures and values which serve as the framework for hiring, onboarding, developing, promoting and offboarding people. People are more likely to operate at their best in the organizations to which they culturally fit. As Simon Sinek mentions in his book Start with Why: “We do better in cultures in which we are good fits.”

The following diagram gives us some hints on the correlation between performance and cultural fit. It emphasizes that lack of good performance can be compensated by training and coaching, but poor cultural fit should be considered as a potential dismissal.

 

#MicroHR #cultural_fit

Front Line Workers, The Best Problem-Solvers

Top managers have the most of authority. Labors and front line workers have the most of information. Problem-solving is not about pushing the information upwards. It is about pushing the authority downward. Leadership means to empower employees at all levels to identify and solve the problems. hashtag

#MicroHR

#employee_engagement

Saying no leads to productivity

.Ultra-productive people say "no" to almost everything. If something is not a ‘Hell Yeah!’ then it’s a no .Remember, you only have 1,440 minutes in a day. Don’t give them away easily

#MicroHR

hashtag#productivity

hashtag#say_no

 

Skill Gaps Trend in 2019

Top talents gap skills in U.S.A according to SHRM survey from American employers. 51% employers claim that American education system has done nothing or little to cover these gaps.

Download the infographic below to know more about skill gaps trends in 2019.

Skill Gaps Trends in 2019
حجم: 1.54 مگابایت

سیاستمداران انعکاسی از ما هستند

ما سیاستمدارانی که لیاقتشان را داریم بدست می آوریم. ما سیاستمدارانمان را بخاطر خودخواهی، دزدی، بی تدبیری، خیانت و عدم اهمیت به مردم و مشکلاتشان سرزنش می کنیم. این سیاستمداران آیینه تمام نمای خودمان هستند. آیینه تمام نمای تغییر خودمان در سالیان گذشته هستند. تغییرمان از زمانی که حاضر بودیم فرزندمان شهید شود تا خم به ابروی هشتاد میلیون ایرانی نیاد تا الآن که حاضر هستیم خم به ابروی هموطنمان بیاید تا شاید ما یک صندلی برای نشستن در اتوبوس یا مترو بدست آوریم.

اگر به همدیگر کمی عمیق توجه کنیم، حس بی اهمیتی، خودخواهی، فردگرایی، منفعت طلبی و حتی تنفر نسبت به یکدیگر را به وضوح مشاهده می کنیم. با این شرایط هم به دنبال ساختن جامعه، اقتصاد، سازمان، دانشگاه و خانواده های پویا و شاد هستیم.

به قول استفن کاوی برای ساختن باید از درون خودمون شروع کنیم.

 

گر آینه نقش تو بنمود راست

خود شکن، آینه شکستن خطاست

 

#MicroHR

#simon_sinek

#leadership

#سایمون_سینک

#رهبری

#فردگرایی

 

 

سرتونین، ماده شیمیایی رهبری

 

❓ چرا جمع گرایی بهتر از فرد گرایی؟ چرا تعالی طلبی بهتر از مادی گرایی؟

• سروتونین عامل ایجاد حس افتخار است و این احساس هنگامی دست می دهد که به وجود علاقه یا احترام دیگران نسبت به خود پی می بریم. این حقیقت باعث می شود که احساس قدرت و اعتماد به نفس کنیم و حس کنیم قادر به انجام هر کاری هستیم و علاوه بر بالابردن اعتماد به نفس، موقعیت ما را ارتقا می دهد. هرچه بیشتر خود را وقف موفقیت دیگران کنیم، ارزشمان در گروه بیشتر می شود و احترام بیشتری برای ما قائل می شوند. چه رئیس باشیم، چه مربی یا پدر و مادر، سرتونین ما را به خدمت رسانی به افرادی که مسئولیت آنها را بر عهده داریم ترغیب می کند.
• افرادی که برای کمک به موفقیت دیگران بی وقفه تلاش می کنند، از نظر دیگران رهبر یا «ستاره درخشان» گروه محسوب می شوند.
   

#MicroHR